iDel NZ

Organizational culture, often described as the soul of a company, plays a pivotal role in shaping the behaviors, values, and overall identity of an organization. While formal policies and procedures are often credited with shaping culture, it's essential to recognize the subtle yet profound influence of three less conspicuous factors: assumptions, perceptions, and expectations. This article explores how these intangible forces work together to construct the fabric of organizational culture and provides illustrative examples to illuminate their impact. Additionally, we'll delve into how human cognitive biases influence these factors, leading to both positive and negative outcomes. The Unseen Forces at Play Imagine a bustling city nestled in a picturesque valley. High-rise buildings stretch towards the sky, and the streets are filled with people from all walks of life. At first glance, this city appears vibrant and dynamic, a place where progress and harmony reign. But bene...

In the intricate realm of business management, decisions wield the power to shape destinies—of companies, careers, and industries. Yet, beneath the façade of rationality lies a hidden force that often tilts the scales: cognitive biases. These innate mental shortcuts can subtly derail the most meticulous decision-making processes, leading to outcomes that diverge from the optimal. In this article, we embark on a journey through the landscape of cognitive biases within the context of business management, while unravelling strategies to recognize, counter, and ultimately transcend their influence. Understanding Cognitive Biases Cognitive biases are the unseen architects of human thought, shaping our judgments in ways we scarcely perceive. Confirmation bias, for instance, prompts us to seek out information that aligns with our existing beliefs, while ignoring dissenting views (Nickerson, 1998). Anchoring bias, on the other hand, pins our decisions to the first piece of information we e...