Shaping Organizational Culture: Unveiling the Power of Assumptions, Perceptions, Expectations, and Human Influence
Organizational culture, often described as the soul of a company, plays a pivotal role in shaping the behaviors, values, and overall identity of an organization. While formal policies and procedures are often credited with shaping culture, it's essential to recognize the subtle yet profound influence of three less conspicuous factors: assumptions, perceptions, and expectations. This article explores how these intangible forces work together to construct the fabric of organizational culture and provides illustrative examples to illuminate their impact. Additionally, we'll delve into how human cognitive biases influence these factors, leading to both positive and negative outcomes. The Unseen Forces at Play Imagine a bustling city nestled in a picturesque valley. High-rise buildings stretch towards the sky, and the streets are filled with people from all walks of life. At first glance, this city appears vibrant and dynamic, a place where progress and harmony reign. But bene...